The company will also provide a helpdesk and computer aided facilities management (CAFM) system for three years.
The contract with Dubai World Trade Centre (DWTC) includes a commercial office building, the surrounding public space, a substation and the basement of phase 1A2 of the DTCD, adjacent to the Emirates Towers and Dubai International Convention and Exhibition Centre. The development’s masterplan includes commercial, hotels, retail and associated infrastructure.
Macro will manage any tenant fit-out works and support DWTC in the transition of the office building from the construction phase to the operational phase. A reception service for the main building will be provided during office hours and Macro’s own fm24 will set up and operate the helpdesk and CAFM service. Other services to be managed by Macro include mechanical, electrical and plumbing (MEP), cleaning, waste management and pest control.
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